• 1 Q: Does the window have the traditional PVCu diagonal weld “lines” in?
  • A: No, the window has no diagonal joints. We give our windows the appearance of the traditional timber method of “butt joint” manufacture using Timberweld.

 

  • 2 Q: What colours are available?
  • A: There are 10 colours available as well as standard white PVCu. Refer to page 18 of the brochure or click here. A sample swatch of all the colours or offcut of section is available of a single colour is available, click here.

 

  • 3 Q: Can the window have the external bar giving the appearance of individual panes of glass?
  • A: Yes, the bar is a narrow 22mm wide, chamfered on the outside and ovolo on the inside. This is smaller than normal PVCu external (astragal) bar as generally older properties have smaller windows and, as such, the bar had been designed with this in mind. You can have a single, horizontal ‘cottage bar’, a full grid, or just a cross. Other designs are available – refer to your installer. A sample of the bar is available here.

 

  • 4 Q: How can I get a price for my project?
  • A: Please refer to our contact page and we will put you in touch with one of our nationwide network of customers – click here.

 

  • 5 Q: My property is in a conservation area, will the windows comply?
  • A: One of the design aspects of this window is to match the look and dimensions of a traditional timber window. Your local conservation officer will probably need to see dimensions and possibly a sample of the window. This can be arranged through your installer and, although the housing stock in the UK is hugely varied, it’s usually accepted by most councils.

 

  • 6 Q: My property is a new build, does the window comply to all the new regulations?
  • A: Yes, the window is compliant with document L – thermal efficiency, and document Q – enhanced security. As Doc Q is a fairly new regulation, you will have to inform your installer whether this specification applies as it’s a slightly different method of manufacture.

 

  • 7 Q: Does the window have night ventilation?
  • A: Yes, the window has a separate setting that can lock in the vent position.

 

  • 8 Q: What is the lead time of the windows
  • A: Depending on the colour, the lead time is indicated in the brochure on page 25 here. ‘S’ is the standard lead time of 3-4 weeks and ‘E’ is extended lead time of 5-6 weeks.

 

  • 9 Q: Is the window glass bonded in?
  • A: No, there is no need to bond the glass into this new version of the window. This makes the window easier to handle, especially larger frames. Plus, servicing a failed/broken unit does not require a full remake sash and, as such, is much quicker and cost-effective for an installer to repair.

 

  • 10 Q: Do you deliver nationally?
  • A: We cover most of the UK in our own fleet of 50 vehicles including the Isle of Wight. If in doubt please use the contact form here.